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FAQ

Questions, answered.

Everything you need to know about putting an AI receptionist to work for your business.

What exactly does Orpanai do?
Orpanai is an AI receptionist for your business. It answers every call, books appointments, takes and upsells orders, answers customer questions, and writes it all straight into your ERP, POS or CRM, 24/7, with no human in the loop.
How fast can we go live?
It depends on the POS, CRM or ERP you run, but we move fast. Most businesses are live within days, not months. There is no new hardware to buy and you keep your current phone number.
Does it work with my ERP, POS or CRM?
Yes. Orpanai connects to any system with an API, including Clover, Square, SAP, NetSuite, HubSpot and custom in-house systems. If it has an API, we connect it.
What happens to the calls we currently miss?
They get answered. Orpanai picks up in under a second, handles unlimited calls at the same time, and never sends a customer to hold music or voicemail. Every call you used to miss becomes captured revenue.
Will it sound like a robot?
No. It holds a natural, human conversation and handles interruptions, order changes and different accents. Most callers do not realize they are talking to an AI.
What languages does it support?
More than 40 languages and accents. The agent detects the caller's language automatically and replies in it, so every customer is served in the language they speak.
Can it make outbound calls too?
Yes. Beyond answering inbound calls, Orpanai runs outbound follow-ups, win-backs, reminders and cold outreach on autopilot, then logs every result in your CRM.
Is our data secure?
Calls are processed securely and the data is written directly into your own system, with a full audit trail on every transaction. Your customer data stays yours.
How much does it cost?
Pricing depends on your call volume and use case. Book a short demo and we will size it to your business. Most customers recover the cost from the calls they used to miss.