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Field Services

Dispatch smarter.
Serve faster. Zero paperwork.

orpanai logs service requests, collects site details, and creates work orders in your ERP, all from a single customer call.

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What orpanai does for Field Services

  • Service request intake with location and urgency level
  • Technician availability check and assignment
  • Job status updates provided to customers on request
  • Parts and equipment requests logged automatically
  • Syncs to any ERP, POS or CRM
  • Real-time job tracking for dispatch teams

Key Use Cases

01
Service Requests

Customer calls with an issue, AI captures all details and creates a work order in ERP

02
Dispatch

AI checks technician availability and helps assign the right person to the job

03
Status Updates

Customers call for job status, AI pulls live data from ERP and updates them

04
Completion

AI captures job completion details, generates invoice, and closes the ticket

Ready to automate your field services calls?

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